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Anyone who works for you, and is not genuinely self-employed, is either a worker or an employee. Employees have a contract of service and are usually required to work a set or...

​Research has shown that good work improves health, wellbeing, and has benefits for employees and employers. Improving employee health and wellbeing can: improve...

​Conflict that is not resolved quickly can affect the health and wellbeing of employees. It can cause: stress frustration ill health mental ill health reduced...

Co-operation and teamwork are easy when people get along. However, when a conflict arises, or miscommunication occurs problems can escalate quickly. Practising respectful...

Employment tribunals make decisions to resolve disputes between employees and employers. They are independent judiciary bodies to deal with employment disputes, such as: unfair...

There is no test, instrument or method that can accurately predict violence. You might have heard about a certain 'profile' of a person who may become violent. However, many people...

When developing a driving or road risk policy, or a training programme for your workers, you should ensure that you understand how your organisation uses vehicles on site and on...

You need to identify and implement suitable control measures to manage violence and aggression risks. These measures can be grouped into 3 main areas: customer care deter...

In some sectors or organisations, reporting can be seen as unnecessary or stigmatising. For this reason, it is important to ensure that managers and employees understand why...

Every organisation has a legal responsibility to ensure that their risk assessments are suitable and sufficient. To identify significant risks, you need to have all the relevant...